Position Overview
The Division IT Manager is responsible for leading the end-to-end IT transformation and operations across a globally distributed, multi-site organization, ensuring IT is a scalable enabler of growth, efficiency, and decision-making.
The role operates within a complex delivery model, managing a combination of:
- Global IT leaders (Infrastructure/Cyber and Data/Applications)
- Regional IT resources (Europe, China)
- Multiple MSPs across regions
Success requires the ability to lead through influence, structure, and governance—not direct execution alone.
The IT Manager must transform a fragmented IT landscape into a standardized, data-driven, secure environment, aligned with:
- Current Divisional IT roadmap
- ERP standardization (Acumatica)
- Data platform evolution
- Cyber and infrastructure modernization
Organizational Scope & Team Leadership
The IT Division Manager leads a hybrid global IT team, including:
- Direct / Functional Leadership
- 1 Global Infrastructure, IT Operations & Cyber Security Manager
- 1 Global Data Analyst (evolving into Data & Business Applications Lead)
- Regional IT Resources
- 2 IT resources in Slovenia (applications, ERP support, operations)
- 1 IT Specialist in China
- External Delivery Model with multiple MSPs and contractors across: NA, UK, Italy, Bulgaria, New Zealand and Slovenia
Leadership Expectations
The Division IT Manager must:
- Define clear roles, responsibilities, and accountability model across all resources
- Eliminate overlaps and inefficiencies currently visible across IT activities
- Establish a scalable “hub-and-spoke” IT operating model
- Drive alignment between: Internal IT, Segment IT, MSP partners
- Ensure: global consistency, local responsiveness where needed, cost-efficient delivery in line with ITW principles.
Core Responsibilities
1. IT Strategy, Governance & Operating Model
- Own the division IT strategy and ITW Front-to-Back execution roadmap
- Establish a clear IT operating model across global and regional teams
- Define governance across: data, ERP, Cyber, Infrastructure
- Implement structured reporting and performance tracking across all IT layers
- Ensure strict adherence to 80/20 prioritization discipline
2. ERP Modernization Leadership (Global Accountability)
- Lead the global Acumatica rollout across all sites
- Govern ERP standardization, eliminating: legacy systems, site-specific deviations
- Ensure ERP becomes:
- Single source of truth for core business processes
- Foundation for data and analytics
- Supervise execution through:
- Data/App Lead
- Regional IT resources
3. Data & Business Applications Leadership
- Elevate the Data Analyst role into a Data & Applications capability leader
- Define and enforce:
- Data governance
- Data architecture principles
- Reporting standards
- Ensure integration across: ERP, supply chain, shop floor
- Drive use cases directly linked to ITW FTB priorities:
- Forecasting accuracy (ML initiatives)
- Supply chain visibility
- KPI standardization
- Eliminate: siloed reporting and manual adjustments and spreadsheet-driven processes
4. Infrastructure, Cyber & MSP Orchestration
- Lead through the Global Infra & Cyber Manager, ensuring:
- Consistent cyber posture across all sites
- Centralized vulnerability management
- Standardized infrastructure
- Address FTB risks:
- Cyber gaps across multiple sites
- Aging infrastructure
- Inconsistent MSP capabilities
- Drive:
- Azure migration
- AD consolidation
- Network standardization
- Rationalize MSP landscape:
- Define clear SLAs
- Remove underperforming vendors
- Standardized service delivery
5. Global Delivery & Execution Model
Establish clear accountability across distributed teams.
- Implementing: standard project governance and consistent delivery framework
- Ensure execution discipline across: internal team and external providers
- Balance: centralization (standards, platforms) and local flexibility (business needs)
6. IT Operations (Right-Sized & Optimized)
- Ensure stable operations across: infrastructure, applications, end-user support
- Transition non-value-added work to: MSPs and automation
- Focus internal resources on growth and transformation priorities (AA)
7. Financial & Vendor Management
- Own: IT budget, investment prioritization, vendor strategy
- Ensure alignment with low-cost mindset and value-driven investments
Required Experience & Skills
- Minimum 5 years’ experience in the position
- Leadership & Organizational Complexity
- Experience leading distributed, global IT teams
- Proven ability to manage:
- Hybrid teams (internal + MSP)
- Multi-layered accountability structures
- Strong governance, prioritization, and decision-making skills
- ERP & Applications
- Strong ERP modernization experience
- Acumatica experience strongly preferred
- Experience rationalizing multi-ERP environments
- Data Leadership - Strong experience building and scaling:
- Data platforms
- Reporting frameworks
- Experience driving business adoption of data and transitioning from fragmented reporting to standardized KPIs
- Cyber & Infrastructure
- Experience managing cyber risk across multiple sites and vendors
- Strong understanding of:
- Cloud transformation
- Security frameworks
- Infrastructure standardization
- Execution & Transformation - proven track record of:
- Delivering transformation in complex environments
- Driving standardization and simplification
- Strong change in management capability
Success Profile
The ideal candidate:
- Is a true orchestrator, not a hands-on technician
- Has experience in global, multi-site manufacturing environments
- Can manage complex delivery models (internal + MSP + regional IT)
- Drives simplification, accountability, and measurable outcomes
- Is equally strong in: ERP, Data, Governance
Key Outcomes
Within 12–18 months, the Division IT Manager will:
- Establish a clear and scalable IT operating model
- Stabilize and progress Acumatica global rollout
- Deliver data visibility improvements across all key functions
- Improve cybersecurity coverage across all sites
- Rationalize and optimize:
- MSP landscape
- Infrastructure footprint
- Build a high-performing IT leadership layer (Infra + Data/Apps).
Others:
Bachelor’s Degree in IT/Systems Engineering.
Visa Laser
Available to travel