EMPRESA IMPORTANTE

Solicita: Quality Engineer/Customer service & PPAPS

• Descripción y Requisitos

  • Comply with the Company's Internal Policies and Systems.
  • Monitoring and status of PPAP preparation
  • Ensure compliance with the deadlines for each of the schedules activities of the PPAPS.
  • Create and send PPAPs to the Client on a scheduled basis according to established dates.
  • Obtain PPAP approval per program per client.
  • Monitoring and tracking of customer complaints. (Portals)Management and control of preventive and corrective actions, including the Action Matrix.
  • Customer complaint follow-up – Quality alerts – containment – 8D's responsibility, as well as identifying  the root causes of the incidents.
  • Scheduling follow-up meetings with clients to close complaints.
  • Maintain constant and effective communication with assigned clients.
  • Closing Customer Complaints and 8Ds with the Multifunctional Team
  • Monitoring of containment expenses, raffles, and customer charges for rejections.
  EXPERIENCE:
  
  • 3 years of experience in Quality Systems
  • 3 years of experience building a system from scratch
  • 2 years of experience in customer service
  • 2 years of experience leading new product launches (APQP)
  • Fluent spanish and english
  
  

  Puesto: Calidad

• Información Adicional

  Tipo de contrato: Permanente
  Salario: Negociable

  Pais:MEXICO
  Estado o Region: Chihuahua
  Ciudad: Ciudad Juarez