CONFIDENCIAL

Solicita: Senior Program Manager

• Descripción y Requisitos

  Role Overview

  We are seeking a Senior Program Manager to lead a Business Unit (BU) and drive financial performance while ensuring customer satisfaction and operational excellence. This role serves as the primary point of contact for customers and acts as the main escalation authority. The Senior Program Manager is accountable for achieving business objectives, managing cross-functional teams, and aligning strategies with organizational goals.

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  Key Responsibilities

  • Act as the voice of the customer, ensuring customer expectations are consistently met while achieving financial and operational targets
  • Own and manage BU financial performance, including P&L accountability
  • Ensure full compliance with all internal policies, procedures, and regulatory requirements
  • Secure reimbursement for costs incurred due to customer-driven requirements, including rework, non-BOM materials, and extraordinary expenses (e.g., overtime)
  • Ensure proper financial and physical disposition of obsolete materials
  • Lead and drive performance across key organizational metrics: Safety, Quality, Customer Satisfaction, On-Time Delivery, and Cost
  • Lead the BU using P&L insights, defining and executing actions to achieve financial goals
  • Manage the introduction of new business (new customers and/or products), including cost analysis, investment planning, infrastructure readiness, and headcount planning, ensuring delivery within agreed timelines

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  Qualifications

  • 5–7 years of experience in a similar role, with strong expertise in program/project management and team leadership
  • Bilingual proficiency in English and Spanish
  • Bachelor’s degree or Engineering degree in Industrial Engineering, Business Administration, or a related field
  • Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word)
  • Basic working knowledge of SAP

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  Core Competencies

  • Proven leadership and people management skills
  • Strong decision-making and accountability
  • Results-driven and financially focused mindset
  • Excellent analytical and problem-solving abilities
  • Strong collaboration and teamwork skills
  • Effective negotiation and stakeholder management capabilities

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  Puesto: Administracion

• Información Adicional

  Tipo de contrato: Permanente
  Salario: Negociable

  Pais:MEXICO
  Estado o Region: Chihuahua
  Ciudad: Ciudad Juarez