| Job Summary:
The Warehouse Shipping Supervisor is responsible for overseeing all outbound shipping operations. This includes supervising the packing and dispatch of goods, ensuring accurate and on-time shipments, maintaining shipping documentation, and managing the shipping team. The role plays a key part in maintaining high levels of customer satisfaction through timely and damage-free deliveries.
Key Responsibilities:
- Supervise daily shipping operations, including picking, packing, labeling, and loading of outbound shipments.
- Ensure shipments are processed accurately, efficiently, and in compliance with customer and carrier requirements.
- Coordinate with carriers, freight companies, and logistics partners to schedule pickups and resolve any issues.
- Manage and train shipping staff, delegate tasks, and monitor team performance.
- Review and maintain shipping records, bills of lading, and other documentation.
- Enforce shipping policies and ensure compliance with safety regulations and company standards.
- Investigate and resolve shipping delays, damages, or discrepancies.
- Maintain shipping supplies inventory and ensure availability of necessary materials (e.g., boxes, labels, pallets).
- Monitor shipping equipment (e.g., forklifts, scales) and schedule maintenance as required.
- Collaborate with other departments such as Customer Service, Inventory, and Receiving to ensure seamless operations.
Qualifications:
- Bachelor degree completed in logistics
- 3+ years of experience in warehouse operations, with at least 1 year in a shipping supervisory role.
- Strong understanding of shipping processes, carriers (UPS, FedEx, LTL, etc.), and compliance requirements.
- Proficiency with warehouse management systems (WMS) and shipping software.
- Excellent leadership, communication, and organizational skills.
- Ability to work under pressure and meet tight shipping deadlines.
- Forklift certification and ability to lift up to 50 lbs.
Puesto: Almacen |