BRP MEXICO SA. DE CV.*

Solicita: IT Support & Monitoring Specialist

• Descripción y Requisitos

  We are looking for an Operation Center Administrator who will be part of a team responsible for
  monitoring BRP’s global network infrastructure systems, corporate solutions and applications.
  The role consists of ensuring that systems and applications are running as expected. This role
  also assists in the major incident process, monitoring data backups, batch schedules and
  various event management procedures.
  YOU’LL HAVE THE OPPORTUNITY TO:
  - Continuously evolve BRP’s event management process
  - Ensure all production and batch jobs are executed and completed on time.
  - Monitor software applications and other IT business processes for technical issues.
  - Take ownership and coordinate major incidents timely resolution
  - Assist in the communication of major incidents status to business stakeholders and I&T
  teams
  - Monitor post maintenance and change activities to ensure all systems are operating as
  planned.
  - Act as an extension to the Global Service Desk and Cyber Security team in the Incident
  management process.
  - Assist with monitoring and maintenance of data center facilities and computer room
  HVAC.
  - Participate in the root cause analysis and problem management processes.
  - Produce, maintain and execute runbooks for all Operation Center activities.
  - Provide twice a day end of shift operations status report
  
  YOU’LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:
  - Experienced in a medium to large size corporate I&T environment.
  - 7+ years of I&T support experience with demonstrated progression to more complex
  responsibilities or 3+ years of system administrator experience
  - Highly proficient in a multi-site infrastructure and network environments
  - Hands on technical experience and exposure to end-user and manufacturing facility
  environments.
  - Experienced in operating in a direct and matrix people management organization.
  - Passionate in delivering excellent customer service and the desire to build relationships
  with business partners.
  - Excellent interpersonal skills and experience in dealing with all levels of employees in
  the organization, including senior leadership.
  - English is required because of our globally located workforce and daily interface with
  leaders in countries that BRP operates in.
  
  - Available to work on a shift schedule covering a 24/7 schedule
  Do you have other qualifications? Tell us what is unique about you that would be a great
  addition to the team.
  THE ROAD SHOULD BELONG TO EVERYONE.
  We still live in a world where many feel the road is for other people. We believe we can make a
  difference. Moving people goes beyond making innovative products.
  We strive to nurture our people’s aspirations, to exceed our riders’ expectations and stand in
  solidarity with all the communities that ride with us.
  Building a more inclusive BRP with no barriers for those who seek to ride starts from within, and
  we need everyone's commitment, drive and dedication to make it a reality.
  
  WELCOME TO BRP
  We’re a world leader in recreational vehicles and boats, creating innovative ways to move on
  snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt,
  Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we
  operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and
  Austria, with a workforce made up of close to 20,000 spirited people, all driven by the deeply
  held belief that at work, as with life itself, it’s not about the destination; It’s about the journey.
  

  Puesto: Ingeniero - Sistemas

• Información Adicional

  Tipo de contrato: Permanente
  Salario: Negociable

  Pais:MEXICO
  Estado o Region: Chihuahua
  Ciudad: Ciudad Juarez