ILC Dover is a world leader in the innovative design and production of engineered products employing high-performance flexible materials. Since 1947, we have provided engineered solutions to complex customer problems. Initially known for the production of space suits for NASA, we leverage our vast materials, engineering, process, and design experience to create high performance systems for a wide range of industries. ILC Dover is a portfolio company of New Mountain Capital, which acquired the company in February 2020.
Recognized globally for our flexible containment solutions, ILC Dover serves customers in a diverse range of industries, including pharmaceutical and biopharmaceutical manufacturing, personal care, food and beverage, chemical, aerospace, healthcare and government agencies. ILC Dover’s visionary solutions improve efficiency, safeguard workers and product, and prevent disasters. For more information visit ILCDover.com and follow us on LinkedIn.
Sumario del puesto:
The Warehouse Manager is a key member of the OPS leadership team. The incumbent is responsible for the overall performance of warehouse operations, transportation, customer service, customs, MRO, safety, security, and regulatory compliance.
*Essential Responsibilities:
- Oversee daily material and warehouse operations in a multi-site, multi-shift environment
- Aggressively promotes a safe work environment. Ensures work habits and processes necessary to prevent injuries and accidents is established and maintained. Models behaviors of a ‘safety first’ culture
- Ensures that all warehouse and shipping operations are carried out in compliance with federal, state, and local regulations
- Develops people. Responsible for talent selection, providing feedback, performance reviews, and development plans for direct members of their team. Creates and maintains work instructions for all warehouse positions. Ensure policies and procedures are in place and followed
- Understands customer value, focus efforts of self and team to improve this every day. Assures that customers receive the required level of service and quality, works with customer service team to resolve order exceptions
- Lead the warehouse in daily Tier 1 huddle; represent warehouse and materials groups in Tier 2 and Tier 3 meetings as part of the plant leadership team
- ERP system utilization and accuracy. Maintain a working knowledge of company’s and freight vendors warehouse management systems. Understands material and production planning
- Delivers expected results for safety, quality, service, and cost. Leads continuous improvement efforts for materials and warehouse, participates in site wide efforts. Optimizes effectiveness of people and equipment
- Effectively works with other plant leadership to resolve issues that affect safety, quality, delivery, or cost. Works seamlessly with value stream teams to meet organizational objectives
- Applies lean principles and leadership to continually improve flow across operations
- Ensures warehouse facilities and equipment are maintained and upgraded as required
- Owns inventory accuracy. Leads cycle count process and corrective action efforts
Qualifications:
- Must have a Bachelor’s degree in logistics, business, or related field of study; and, minimum of 5 years experience in a warehouse operations environment, plus a minimum of 3-5 years in a management capacity. Combination of education and management experience may be considered
- Yellow Belt, Green Belt or Black Belt certification a plus
- Demonstrated knowledge, skills, and abilities in continuous improvement
- Demonstrated ability of delivering results through cross functional and functional employees; must be collaborative, motivating, and professional.
- Demonstrated ability to successfully work with ambiguity and with utilizing data to make decisions and run the business
- Demonstrated experience in a lean, visual factory, inventory management production environment; formal training in lean principles and how to improve flow
- Working knowledge of OSHA, DOT, and employment regulations and best practices
- Experience in a HAZMAT waste stream production environment is a plus
- Proficient with MS Office applications (Word, Excel, Outlook); TMS transportation systems, carrier portals and shipping kiosks; database software and ERP operating systems